302 South Bennett Street | Burgaw, NC 28425 (910) 259-2053

New Patient Information

What to Expect

Your first visit to Pollock Advanced Dental Group is an important one as it introduces you to our practice and our friendly staff.  During the first visit, we will collect background information like medical history as well as take the time to get to know Dr. Valerie Pollock and Dr. Jeff Braddy.  Below you will find additional information to view before your first visit to Pollock Advanced Dental Group. Also, to help ensure your first visit goes as smoothly as possible, we invite you to take a few minutes to explore our website to educate yourself about the some of the dentistry and smile solutions we offer.

Appointments

In order to make your visit an easy process, you can request an appointment from our website or call our office. Our friendly staff will assist you in getting everything set up.

Insurance & Financing

We value our patients and understand that financing may sometimes be difficult.

Although our practice is a private practice and not a dental clinic, we do participate with many traditional insurance and Preferred Provider Organizations / “PPO” plans. Whenever possible, we will try to assist you and guide you to best utilize and maximize your benefits and therefore reducing your own “out of pocket” expense. However, it is the patients’ responsibility to be aware of their individual benefits and limitations to their plan, so that any problems or misgivings can be prevented. We treat our patients based solely on their dental needs and wants…we do not treat only according to what your insurance will or will not cover. We strive to give you the highest quality of dentistry and total patient care that you deserve. Ultimately all fees are the responsibility of the patient regardless of whether or not they have insurance. All payments are due on or before the day of treatment.

For your convenience, we accept cash, checks, CareCredit®, and all major credit cards.

Patient Forms

The below patient forms can be printed and completed before your first visit to expedite your check-in process:

We look forward to your first visit!

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